kepri Casino & Sportsbook Terms
When you open an account on kepri, you agree to our terms of service. We require identity verification before your first withdrawal, accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), and settle all account transactions within our stated timeframes. Our platform operates only in jurisdictions where local law permits online gaming.
We at kepri maintain clear policies on account security, dispute resolution, and responsible account management. This document outlines what we require from you, what you can expect from us, and how we handle disputes. By using kepri, you confirm that you have read and accepted these terms.
Our terms are written in plain English so you understand your rights and obligations. We do not hide conditions in legal jargon. If any term is unclear, contact our support team before depositing funds.
Account Opening and Verification on kepri
To open an account on kepri, you provide your email address, phone number, and a secure password. We send a verification code to your email; you enter it to confirm. Your account is now active, but you cannot deposit or withdraw until you verify your identity.
Identity verification requires a government-issued ID (KTP, passport, or driver's license) and proof of address (utility bill, bank statement, or rental agreement from the past three months). Upload photos of both documents via our mobile app or web portal. Our verification team reviews submissions during business hours and typically responds within 24 hours. Once approved, you can deposit and withdraw freely.
We require verification to comply with local regulations and to prevent fraud. We do not share your documents with third parties. Your data is encrypted and stored securely on our servers. If your verification is rejected, we notify you of the reason and allow you to resubmit corrected documents.
Account Eligibility
You must be of legal age in your jurisdiction to open an account on kepri. We do not knowingly accept accounts from minors. You are responsible for verifying that your access to kepri complies with your local laws. We do not offer our services in jurisdictions where online gaming is prohibited.
You may hold only one account on kepri. If we detect multiple accounts linked to the same person, we reserve the right to close all but one and forfeit any balances. You agree not to share your account credentials with anyone else. If you suspect unauthorized access, contact our support team immediately.
Deposits, Withdrawals, and Account Balance on kepri
We at kepri accept deposits via six e-wallet options (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and four bank virtual accounts (mobile banking, local payment, online payment, e-wallet). For e-wallets, we redirect you to the issuer's secure login. You authenticate directly with your e-wallet provider—kepri never sees your e-wallet password. For mobile banking, you scan our QR code with your e-wallet app and pay directly. For bank transfers, we generate a unique virtual-account number; you log into your bank's app and send the Rupiah amount. The transfer typically settles within two to three business hours once your bank's clearing house processes it.
We do not charge deposit fees. Your e-wallet provider or bank may apply their own terms. Minimum deposit amounts vary by payment method; these are displayed before you confirm your transaction.
Your account balance is held in Rupiah. All game results, deposits, and withdrawals are recorded in your account history. You can review this history at any time via your account dashboard. Your balance updates in real time as you play games or request withdrawals.
Withdrawal Policy
You may withdraw your account balance at any time, subject to verification and minimum withdrawal amounts. We send a one-time verification code to your registered phone number. You enter the code to confirm your withdrawal request. Once confirmed, we process your request and send the funds to your chosen payment method.
Payouts to e-wallets typically complete within a few hours. Bank transfers depend on your bank's settlement window, usually one to two business days. We do not charge withdrawal fees; your e-wallet provider or bank may apply their own terms. We do not guarantee specific withdrawal timeframes, but we process all verified requests within our stated windows.
If your withdrawal is delayed beyond our stated timeframe, contact our support team. We investigate delays and work with payment providers to resolve them. If we discover that a withdrawal was fraudulent or violated our terms, we may reverse it and close your account.
Our kepri Commitments
- No deposit or withdrawal fees charged by kepri
- Encrypted data transmission and secure storage
- One-time identity verification process
- Transparent account history and transaction logs
Account Restrictions
- One account per person; multiple accounts will be closed
- Verification required before first withdrawal
- Services available only where local law permits
Game Rules, Disputes, and Account Closure on kepri
All games on kepri—live-dealer tables, sportsbook, slot games, and number-prediction games—operate under published rules. We display these rules in the game interface before you place a stake. By placing a stake, you confirm that you have read and understood the rules for that game.
Game outcomes are determined by certified random-number generators (for slots and number-prediction games) or live dealer actions (for live-dealer tables) or real-time match results (for sportsbook). We do not manipulate outcomes. If you believe a game result is incorrect, contact our support team with details of the transaction. We investigate disputes and respond within a few business hours.
Dispute Resolution
If you dispute a game result, withdrawal delay, or account charge, contact our support team via email or in-app chat. Provide your account details, the transaction ID, and a clear description of the issue. We review your dispute and respond within a few business hours. If we find that an error occurred, we correct your account balance immediately. If we find that the game result or charge was correct, we explain our reasoning.
We do not offer arbitration or external dispute resolution at this time. Our support team's decision is final. If you remain unsatisfied, you may contact your local consumer protection authority or your payment provider (e.g., your bank or e-wallet issuer) to file a complaint.
Account Closure and Suspension
We at kepri reserve the right to close or suspend your account if we detect:
- Fraudulent activity or false identity information
- Multiple accounts linked to the same person
- Violation of these terms or our game rules
- Unusual account activity that suggests money laundering or other illegal conduct
- Access from a jurisdiction where our services are prohibited
If we close your account, we notify you of the reason. If your account is closed due to fraud or violation of terms, we may forfeit your balance. If your account is closed for other reasons, we process a withdrawal of your remaining balance to your registered payment method within a few business days.
kepri operates transparently. Our terms are clear, our games are fair, and our support team responds to disputes promptly.
Jurisdiction and Legal Notice
Our services are available only where local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. By maintaining an account on kepri, you confirm that you are accessing our platform legally in your jurisdiction. You are responsible for verifying that your access complies with your local laws.
kepri operates from a jurisdiction that permits online gaming. We comply with the laws of that jurisdiction and with applicable international standards for data protection and financial transactions. We do not operate under a specific gaming license in Indonesia or any other jurisdiction; instead, we rely on the legal framework of our operating jurisdiction.
If your local jurisdiction prohibits online gaming or if you are unsure about the legality of accessing kepri in your region, do not open an account. Contact your local gaming regulator or legal authority for guidance.
These terms are effective as of the date you open your account on kepri and remain in effect as long as your account is active. We may update these terms at any time. We notify you of material changes via email or in-app notification. Your continued use of kepri after a change constitutes acceptance of the updated terms. If you do not accept a change, you may close your account and request a withdrawal of your balance.